Dukaan helped many businesses get online quickly. But as your business grows, its limitations become costly. XLeShop gives you full white-label branding, team access control, high-volume order management, and personal support — all at a lower price point.
Migration from Dukaan is free · Zero commission · Live in 24 hours
A straightforward look at what matters most for food, grocery, and retail businesses in India.
| What matters | XLeShop | Dukaan |
|---|---|---|
| Monthly cost | ₹999 – ₹1,499/mo | ₹2,500+/mo |
| Commission on sales | Zero — keep every rupee | 0% (basic plan) |
| White-label branding | Complete — your brand everywhere | Limited customisation |
| Role-based team access (RBAC) | 4 built-in roles — Admin, Manager, Staff, Delivery | Very limited |
| Time to go live | Under 60 seconds | A few hours |
| WhatsApp native integration | Cart, order ID, pre-drafted replies | Basic / limited |
| Personal support (WhatsApp/Phone) | Real humans · WhatsApp & Phone | Email only |
| 24×7 monitoring dashboard | Built-in · real-time | Basic |
| High-volume order handling | 1,000+ orders/day — proven | Standard |
| Domain migration support | Free — fully managed | Limited |
| Migration from Dukaan | Free · fully managed · 24 hours | N/A |
| Purpose-built for food & grocery India | Yes — purpose-built | Partial |
| UK market support | Yes — GBP, UK delivery, UK support | India-focused only |
Pricing compared at standard published rates, May 2026. Verify current pricing on each platform.
Dukaan's branding capabilities are limited — customers often see Dukaan's name in the experience rather than exclusively yours. XLeShop is 100% white-label. Your brand name, your domain, your colours, your store — customers interact only with your brand, never with ours. No "powered by" footers, no platform watermarks.
As your business grows, you need different people to have different access. XLeShop's built-in RBAC gives you four roles: Admin (full control), Manager (orders, products, reports), Staff (order status updates only), and Delivery Agent (assigned orders only). Dukaan's team management is very limited — forcing you to give full access or no access at all.
Dukaan support is primarily email-only. When something breaks at 8pm on a Saturday when you're running a delivery rush, email support isn't enough. XLeShop Growth plan customers have a personal WhatsApp and phone support line — real humans who know your store and respond personally. South Basket handles 1,000+ daily orders with this level of support behind them.
Your Dukaan store stays live until the moment your XLeShop store is approved by you. We handle every step — products, domain, branding, admin setup.
Give us your Dukaan store URL or product list. We export and migrate everything — no technical work needed from you.
Our team recreates your full catalog in XLeShop, connects your domain, configures branding, and sets up your team roles.
Preview your new XLeShop store. Request any changes — we make them instantly, at zero extra cost.
We flip the switch. Customers land on your new store seamlessly. Your Dukaan store stays active until you confirm.
No. Our team migrates all your products, descriptions, prices, images, and categories from your Dukaan store to XLeShop. You review the result before going live. If anything is missing or needs adjusting, we fix it immediately at no charge.
Yes. XLeShop's Growth plan at ₹1,499/month includes unlimited products, role-based team access, WhatsApp integration, phone support, domain migration, and 24×7 monitoring. To get equivalent features on Dukaan, you'd be on a higher plan (₹2,500+/month) and potentially using add-ons. XLeShop is all-inclusive — the price you see is all you pay.
Yes — and then some. South Basket on XLeShop handles 1,000+ orders per day with 500+ active products. XLeShop is built for high-volume food and grocery operations. The Growth plan has no transaction limits and is designed for stores doing serious daily volume.
Yes — and more natively. XLeShop includes RazorPay (cards and netbanking), UPI (GPay, PhonePe, Paytm), and Cash on Delivery all built-in, with no extra plugins required. Every payment method your Indian customers use is ready from day one.
Join businesses across India who outgrew Dukaan and chose XLeShop — for full branding, real team access, and support that actually answers.
Free migration · Zero commission · No contract · From ₹999/month